M2M MANAGED SERVICES AND CONNECTIVITY

m2mAir – making m2m connectivity seamless and pervasive

m2mAIR is a business unit of Telit Communications PLC that offers m2m managed and value-added services including connectivity. The offer covers all your network-related needs including SIM cards, rate-plans, SIM management, remote module management, security, reporting, and monitoring, as well as customer support – all from a single vendor. Bundled with Telit's wireless module technology, these services enable m2m solution providers to easily create and manage their m2m applications reducing the total-cost-of–ownership (TCO) necessary to operate and support m2m user-applications while ensuring highest quality and reliability.

The offering is based on three pillars that together form a total, end-to-end customer solution:

1. Telit‘s unique module management capabilities and support
2. State-of-the-art SIM management platform
3. Global Network and SIM Cards in partnership with Telefónica, one of the top three mobile operators in the world

 

 

Overview of the main offers:

 

Customer Support

• 24/7/365 support under a dedicated service level agreement 
• Real-time access to network and provisioning information
• Built in proactive diagnostic capabilities
• Quick access to Telit's R&D organization
• M2M Lab that provides customers the infrastructure to test their solutions, applications, source code, and other parts of their m2m solutions
• On-site support via field application engineers

  Access Services

• Customized Access Point Name (APN)
• VPNs and redundant VPNs
• Static IP addressing for true, two way communication

Security

• Embedded SSL
• SIM theft protection including PIN code authentication, dedicated APN, and “Secure SIM”
• Network usage alarms and  limits
• Module usage alarms and limits
• IMEI association via OTA AT-Command
• IPSec

Over-the-Air Module Management

• IaaS (Infrastructure-as-a-Service) for module management based on Telit‘s rich existing API and set of AT commands made available through a web-based interface or API integration
• Proactive per-module remote monitoring of network Quality-of-Service globally, regardless of location for every single module in the field
• Real-time alerts for exceptions and monitored events
• Remote hardware, IP, and GSM troubleshooting and diagnostics
• Remote AT command injection

  SIM Cards

• Data, SMS, and Voice services available
• Multiple local operators on the SIM Cards for enhanced network coverage and performance
• Wide variety of SIM card types (SIM, USIM, embedded SIM, industrial SIM, etc.)
• No minimum terms for SIM card billing cycle activation
• No minimum duration for SIM subscription
• SIM card testing and installation “modes” included in the subscription globally
• Plug-and-play cards with automated provisioning

  SIM Management

• State-of-the-art e-Portal for SIM provisioning, lifecycle management, troubleshooting, diagnostics, rich API application, consumption and user profile management
• Network based usage policy
• Flexible SIM card management for all stages of the life-cycle to reduce Total-Cost-of-Ownership
• Variety of roaming profiles for flexibility, extended coverage, and cost reduction

Rate Plans

• Transparent and ethical billing practices - customers pay only when the subscription is in an active state
• Detailed consumption analysis and usage reports
• Low-cost "Pay-as-you-use" model
• Industry’s first of its kind bill-shock prevention solution based on real-time embedded usage control for superior cost control and fraud prevention